Data Protection Agreement: Third Party Subprocessors
The Harmonic System uses the following sub-processors in providing services to Customers. This list is maintained and updates may be made to this page from time to time subject to the terms of the Data Processing Agreement in place between the Customer and Harmonic Security. Our list of third party processors is located below.
Company Name
Purpose
Location
Additional Details
Amazon Web
Services (AWS)
Services (AWS)
Amazon Web Services provide hosting services for the Harmonic Application
EU or US
Auth0
Auth0 (now part of Okta) provide enterprise identity and authentication services for Harmonics customers
EU or US
ClickHouse
Clickhouse provide relational database management services for the Harmonic Security application.
EU or US
Sentry
Harmonic utilise Sentry for log and error management. Customer data is excluded from this source by default.
EU or US
Kombo
Kombo provides services to integrate our Customers HR Information Systems within the Harmonic Protect system.
EU or US
HubSpot
Hubspot host Customer Relationship Management software that Harmonic Security uses to store contract configuration data.
EU
Pendo
Harmonic uses services from Pendo to track user behaviour against user ID
EU
Data processing occurs within the region by default. Customers may opt out of this sub-processor upon request.
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